Good questions, clear answers.

Each tote has a 27-gallon capacity and measures approximately 30.6 inches wide × 20.6 inches deep × 14.3 inches high on the outside. Use the exterior size to plan space in your vehicle or apartment. Each rental includes fitted lids and labels. See tote specifications and packing guidance.

The totes are rated for up to 100 pounds with weight evenly distributed. That is a load rating, not a recommended carrying weight. Spread heavy contents across totes and pack only what the people moving them can comfortably handle.

They arrive ready to pack, so you do not have to find and assemble cardboard boxes or tape them shut. When your move is done, we pick up the empty totes instead of leaving you with a pile of cardboard to break down.

We serve Seminole County and Orange, Volusia, Lake, and Osceola counties from Lake Mary. For Book Now, both addresses must be in those five counties and within 60 driving miles of our Lake Mary dispatch location. For another Central Florida address, send a request and we will review it personally.

Both are free when both addresses are in Seminole County, Florida. If either address is outside the county, one $35 delivery fee applies to the rental, subject to address and availability confirmation. Sales tax applies to that fee and to the tote and optional dolly rentals.

Book Now checks availability and both addresses, lets you select two-hour delivery and pickup windows, and collects the full rental total, including any delivery fee and sales tax, through Stripe. Your rental is confirmed after payment is verified, and we email the details. Build My Booking Request sends an availability request without payment or a reservation. We personally review requests for custom rentals, earlier dates, or service outside the online booking area.

Published packages cover 10, 20, 30, 40, or 50 totes for one to four weeks. You can request a custom quantity or longer rental, subject to availability and confirmed pricing.

Yes. Add a moving dolly for $20 for the full rental period.

Yes. Enter both addresses in the booking form. If either is outside Seminole County, the one-time $35 fee applies.

We offer two-hour delivery and pickup windows between 8 AM and 8 PM Eastern on any day, subject to availability. Each window is an arrival range: for example, an 8–10 AM delivery window means we deliver your totes between 8 AM and 10 AM. Your pickup has its own selected two-hour arrival window. Only one delivery order is accepted in each two-hour delivery window.

Use them for ordinary household or office contents. Hazardous materials, chemicals, wet paint, fuel, illegal items, loose food, and contaminating materials are not permitted.

Book as early as you can. Book Now requires 48 hours of notice measured from 8 AM Eastern on the next business day after booking; weekends and observed U.S. federal holidays are excluded when finding that business day. The form shows the earliest eligible delivery date. For earlier dates, use Build My Booking Request for personal review; a request does not guarantee a reservation.

Yes. We deliver clean, sanitized, inspected totes ready to pack, with labels so you can mark what is inside each one.

Normal wear is expected. A missing or unusably damaged tote-and-lid set may be charged at documented replacement cost, up to $25. We document and communicate any charge; see the rental terms.

One date adjustment requested at least 48 hours ahead is complimentary when availability permits. Cancel at least 24 hours before the delivery window for a full refund; same-day cancellations are not accepted. See the rental terms.

After pickup, we allow three full business days (Monday–Friday, excluding observed U.S. federal holidays) to clean and prepare totes before their next delivery. We also limit delivery to one order per two-hour delivery window.